Residential · class hub
The residential operator's workforce.
Tools that walk the property, capture the moment, run the operation, close the job. Authored alongside one operator at a time and shared when they're ready to be shared.
10 tools across the residential arc. Two crews named so far · Estimating Crew, Operations Crew.
Featured crew · Operations
The system that runs the residential operation, end to end.
A system of attention, not a system of record. Keeps watch on the day across the residential operation — customer memory, lead-to-sold, schedule and visits, billing, capture loop. One operator runs it live; production-grade and awaiting graduation.
6
tools
3
roles
3
workflows
N=1
operator
Production · single-operator · N=1Meet the Crew→
Residential tools · across the work
Originfront-of-revenue capture
Mid-Arcoperating substrate
Closemoment of completion
Origin · ResidentialProject Intakewalk · capture · synthesize · briefWalks beside the residential operator. Voice + photo + GPS through a parallel specialist cohort. Operator-reviewed brief at end of walk.Operator pilot live · validation phaseIn ProofsView the Spec→Origin · ResidentialLead-to-Soldopportunity · estimate · proposal · soldPipeline tracking from first contact through proposal to signed work. Lives inside the Operator Console; surfaces here so a residential operator can see the lead-to-sold motion as its own tool.Live in the Operator Console · N=1In ProofsView the Spec→
Mid-Arc · ResidentialThe Watchsystem of attention · not recordWhere the operator keeps watch on the day. What needs eyes, what's moving, what's about to land. The Operator Console's attention layer — not a system of record, a system of attention. Surfaces here as a residential operator's daily home.Live in the Operator Console · N=1In ProofsView the Spec→Mid-Arc · ResidentialSchedule & Visitscalendar · routes · visit capturesCalendar, route planning, and visit captures in one place. Lives inside the Operator Console; surfaces here for a residential operator who runs the field.Live in the Operator Console · N=1In ProofsView the Spec→Mid-Arc · ResidentialSite Briefdesign intake · existing conditions richerPre-design property survey for design-build shops. Captures existing conditions, site constraints, photo-tagged issues. Output: Site Brief PDF for the design team.In design · coming to proofsIn DesignView the Spec→
Close · ResidentialBillinginvoice · payment · follow-upInvoice generation, payment tracking, and customer follow-up. Lives inside the Operator Console; surfaces here as the residential close-tool.Live in the Operator Console · N=1In ProofsView the Spec→Close · ResidentialPunch Walkfinal walk · closeout substrateThe final walk that closes a job. Captures completion state, punch items, customer sign-off triggers. Output: Customer Care Packet with maintenance instructions and warranty terms.In design · coming to proofsIn DesignView the Spec→
Cross-Cutting · across all classes
Cross-Cutting
Tools that serve every class and every arc position. Operator memory, catalog, voice, customer data — the substrate every other tool reads from.
Cross-Cutting · across classesOperator Consolethe place a residential business operatesThe place — not a tool — where a residential operator runs the day. Customer drill, pipeline, operations, catalog, billing, today's attention, and the Operator Council, composing into one runtime. Production at N=1; an AI-native rebuild in design underneath.Production · single-operator N=1 · ResidentialIn ProductionView the Spec→Cross-Cutting · across classesCustomer Insightscustomer data · operator memoryAgent over accumulated customer data. Pulls signal across past jobs, conversations, and outcomes — surfaces what's load-bearing for this customer right now.In active engagementProposedView the Spec→Cross-Cutting · across classes90-Day Campaignscampaign · cadence · contentAgent over the operator's 90-day marketing campaign. Reads historical signal, plans cadence, drafts content, watches engagement.In active engagement (multi-operator)ProposedView the Spec→Cross-Cutting · across classesPlant Specialistplant data · selection · sourcingSpecialist agent over plant catalog and supplier inventory. Reads operator intent (capture, RFQ, design intake) and returns plant specifications, alternatives, and sourcing.Operator confirmed · build queuedPendingView the Spec→Cross-Cutting · across classesSpec Specialistproduct specs · catalog · sourcingSpecialist agent over the wholesale supplier's product specifications and catalog. Reads operator intent (RFQ, design intake, customer query) and returns spec sheets, alternatives, and sourcing detail. The supplier-side parallel to the Plant Specialist.In design · coming to proofsIn DesignView the Spec→Cross-Cutting · across classesVendor Specialistvendor programs · regional supply · material spineSpecialist agent over a regional vendor network. Reads operator-declared programs (not scraped), holds the material-supply spine for a region, and surfaces vendor fit against the job at hand. Cross-cutting — serves residential, commercial, and wholesale alike.Spec locked · build openingPendingView the Spec→Cross-Cutting · across classesEquipment Specialistequipment data · fleet · maintenance · sourcingSpecialist agent over the operator's equipment substrate — machinery, fleet, attachments, maintenance history. Reads operator intent (RFQ, deployment, service planning) and returns specs, alternatives, sourcing detail. Cross-cutting across every class.Pending · build queuedPendingView the Spec→